bajib999 Privacy Policy

1. Introduction

bajib999 ("we", "our", or "platform") is a mobile-first online betting and casino platform for Bangladesh. Your privacy is very important to us. This privacy policy document will inform you how bajib999 collects, uses, stores, and where necessary shares your personal information with third parties.

By using this website (bajib999.cam) you agree to comply with the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our platform. This policy is an integral part of our Terms and Conditions.

bajib999 gives the highest priority to protecting users' information. We use SSL encryption and modern data security technology to keep your information safe.

2. Information Collection

bajib999 may collect the following types of information:

2.1 Information Provided Directly

When you register an account on bajib999 or use our services, we collect the following information:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — minimum 21 years)
• Address (city and country)
• Identity document information (as part of the KYC process)
• Payment information (bKash, Nagad, Rocket, Upay account details)

2.2 Automatically Collected Information

When you use our platform, we automatically collect the following information through technical means:

• IP address and geographic location (at country level)
• Browser type and version
• Device type (mobile, tablet, or computer)
• Operating system
• Login date and time
• Time spent on the site and pages viewed
• Gaming activity history (bet amounts, game preferences, win/loss information)
• Transaction history (deposits and withdrawals)

2.3 Information Collected from Third Parties

In some cases we may receive information from trusted third-party sources, such as identity verification service providers or fraud prevention organisations. This information is used solely to ensure the security of your account.

3. Purpose of Using Information

bajib999 uses the information collected about you for the following purposes:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Verifying the login process and ensuring security
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, Upay)
• Activating bonuses and promotional offers
• Providing customer support

3.2 Security and Compliance

• Verifying account ownership (KYC — Know Your Customer)
• Preventing fraud, money laundering, and illegal activity
• Ensuring age verification (21+ rule compliance)
• Implementing responsible gambling policies

3.3 Service Improvement and Personalisation

• Recommending games and offers based on your preferences
• Improving platform performance and user experience
• Identifying and resolving technical issues

3.4 Communication

• Sending important account-related notifications
• Sending promotional messages (based on your consent)
• Sending transaction confirmation messages

4. Information Sharing and Disclosure

bajib999 does not sell your personal information to third parties. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third parties to operate our services, such as payment processors, game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.) and data analytics services. Only the necessary information is shared with these partners and they are bound by confidentiality agreements.

4.2 Legal Requirements

bajib999 may be required to provide information to authorities to comply with court orders, lawful requests from investigative agencies, or applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In the event of any such change we will notify you in advance and you will continue to receive the same privacy protections.

4.4 With Your Consent

In any case other than those mentioned above, information will only be shared after obtaining your explicit permission.

5. Cookie Policy

The bajib999 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: These are essential for maintaining login sessions and security. They cannot be turned off.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to monitor and improve site usage.
• Marketing Cookies: Used to show promotional content based on your preferences.

5.2 Cookie Control

You can reject most cookies by changing your browser settings. However, this may affect some functionality of the platform. Essential cookies will always remain active because without them the site's core services will not function.

6. Data Security Measures

bajib999 has adopted industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All information is encrypted during data transmission on our website and app.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to protect your account.
• Restricted Access: Only authorised staff can view your information and they are bound by strict confidentiality agreements.
• Secure Servers: Our data servers are protected by physical and digital security.
• Regular Security Audits: Regular security tests are conducted to identify potential vulnerabilities.
• Payment Security: All financial transactions (bKash, Nagad, Rocket, Upay) are processed through secure payment gateways.

While we strive to ensure the highest level of security, complete security on the internet cannot be guaranteed. We therefore ask you to use a strong password and keep your login details confidential.

7. Data Retention Period

bajib999 retains your personal information for as long as:

• Your account is active and required for service delivery
• Retention is required by applicable law or regulations
• Required for settling or defending legal claims

Even after an account is closed, financial transaction records and KYC documents may be retained for a specified period for legal reasons. After the designated period, unnecessary information is securely deleted or anonymised.

8. Your Rights

As a bajib999 user, you have the following rights over your own information:

8.1 Right to Access

You have the right to view your own information held in your account. You can view and verify most information from your profile at any time.

8.2 Right to Rectification

If any of your personal information is incorrect, contact our customer support team to request a correction. We will make the correction as quickly as possible after verification.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, if there are legal retention obligations, it may not be possible to delete all information.

8.4 Opt Out of Marketing

You may opt out of receiving promotional emails and messages at any time. To do so, contact our customer support team.

8.5 Account Closure

You may request to close your bajib999 account at any time. All pending transactions must be completed before the account is closed.

To exercise these rights, contact our customer support team via 24/7 live chat or by email at [email protected].

9. Third-Party Links and Services

The bajib999 platform is connected to third-party game providers (such as Pragmatic Play, Spribe, PG Soft, JILI) and payment services (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies and bajib999 is not responsible for their data practices.

We recommend that you read the privacy policy of these third-party services before using them.

10. Protection of Minors

bajib999 strictly follows a 21+ age policy. This platform is only for individuals aged 21 years or above. We do not intentionally collect any information from minors.

If we find that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents are requested to prevent their minor children from using platforms of this kind.

11. Changes to the Privacy Policy

bajib999 reserves the right to update or change this privacy policy at any time. For any significant changes, we will:

• Mention the updated date on this page
• Send a notification to the registered email
• Display a notification on the platform if needed

Continued use of our platform after any changes will be considered as your agreement to the updated privacy policy. Therefore, it is recommended that you review this page regularly.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team is ready to respond to any of your queries.

🔗 Related Documents

You are also requested to read our other important policy documents:

• Terms & Conditions
• Responsible Gaming
• About Us
• Frequently Asked Questions (FAQ)